ISO 21101:2014
Type of Certification: Adventure Tourism
Name: ISO 21101:2014 – Adventure Tourism Safety Management Systems
Description:
ISO 21101:2014 outlines the requirements of a safety management system for adventure tourism activity providers. Adventure tourism, as an industry, is growing in prominence all over the world. Operating on commercial, not-for-profit or charitable basis, adventure tourism activities involve an accepted, inherent element of risk and challenge. Taking risks brings rewards but also brings dangers. In order to maximize the rewards, adventure tourism activity providers need to operate as safely as practicable. The ISO/TR 21102 and ISO 21103 provide a basis for adventure tourism activity providers to plan, communicate about, and deliver adventure tourism activities as safely as practicable.
The standards set out the minimum requirements for safety management systems and communication to participants. It provides guidance and defines:
- how an adventure tourism organisation should manage its operations in terms of safety;
- provides data on the minimum competence of adventure tourism activity leaders;
- the minimum information to be communicated to participants and potential participants before, during and after the activity to ensure safety.
Main Components:
Risk management and it’s processes form an integral part of this safety management system. The management system provides the framework for continual improvement and contributes to the delivery of safe adventure tourism activities. The safety management system approach encourages providers to analyse their adventure tourism activities, understand participants' requirements, define the processes that ensure safety, and keep these processes under control.
Who should be certified:
ISO 21101:2014 can be used by all types and sizes of providers, operating in different geographic, cultural and social environments.
Benefits:
An adventure tourism provider will be able to:
- to enhance safety performance;
- to meet expectations for participant and staff safety;
- to demonstrate safe practice;
- to support compliance with applicable legal requirements.
- help consumers and customers have confidence and make informed choices about activities provided.