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Validation & Verification

Client Guidelines for Validation & Verification Assesment

1. VERIFICATION PROCESS

Scope of Work for CORSIA Emissions Report Verification Services

  1. Pre-engagement Stage
  • Request for service
  • Contractual matters
  • Service agreement will be issue within 7 working days after request.
  1. Engagement
  • Client to understand and sign this document as means of agreement.
  1. Planning
  • Strategic analysis
  • Risk assessment
  • Verification plan and evidence-gathering plan
  • Within 14 working days after contract acknowledgement. Client is required to confirm on the verification plan.
  1. Verification Execution
  • Addressing misstatements and non-conformities
  • Verification report
  • Should any misstatements or non-conformities be detected, the client must rectify them within 15 working days.
  1. Review
  • Within 7 working days after close out of misstatements and non-conformities.
  1. Issue of opinion and authorization to forward the Emission Report
  • Within 5 working days after review completed.
  1. Submission of Verification Report and verified Emission Report
  • Within 5 working days after authorized by the Client.
  1. Submit facts discovered after the issue of the verification opinion
The Client has the right to appeal against any notification given regarding the suspension, withdrawal or reduction in scope of its certification by NIOSHCert. Notification of client’s intention to appeal must be made in writing and must be received by the relevant Certification Manager within fourteen days of receipt. The decision of Appeals Panel established under the NIOSHCert’s Industrial Board Committee shall be final and binding on both the Client and NIOSHCert. Once the Appeals Panel has made a decision regarding an appeal, no counter claim by either party in dispute can be made to amend or change this decision. Decisions on appeals will be made within four (4) months of receipt of the appeal. In instances where the appeal has been successful and the certification is reinstated, reimbursement of the costs of the appeal will be made to the Client. Submission of investigation and decisions on appeals shall not result in any discriminatory actions against the appellant. If the appeal is unsuccessful or rejected, NIOSHCert shall make the certification’s WITHDRAWN status publicly accessible
NIOSHCert VALIDATION AND VERIFICATION APPEAL PROCESS

Should the Client have cause to submit a complaint with regard to non-fulfilment of contract, expectations or ethical issues with regards the conduct of NIOSHCert’s staff, a formal complaint should be made in writing and addressed to NIOSHCert’s Corporate Division. Complaints received by NIOSHCert from any stakeholder regarding the activities of a certified client shall be referred to that client at an appropriate time. The complaint shall be investigated in accordance with the NIOSHCert complaints and feedback process. The complaint will be logged and evaluated to establish the necessary action to be instigated (if and where necessary). This process shall be subjected to requirements of confidentially. For comprehensive information regarding our complaints and feedback procedure, please refer to the attached document. To submit a complaint, kindly complete the form available through the link on our Contact Us page

NIOSHCert COMPLAINTS AND FEEDBACKS PROCESS
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