ISO 9001:2015
Training Programmes
Awareness
Course Description:
This course aims to provide an understanding of the principles and practices of Quality Management System (QMS) auditing and impart practical training on quality auditing skills. Organisations all over the world have realised the benefits of implementing and maintaining quality management systems based on the ISO 9001 series of standards to improve operational efficiency and effectiveness.
Benefits:
- Increase the organisation’s understanding of the ISO 9001 standards requirements.
- Helps participants to be more aware of the importance of their roles in the organization and guide them to achieve and exceed customer satisfaction.
Upon completion of the course, participants will be able to:
- Understand the requirements of ISO 9001:2015
- Evaluate their organisation’s status with regard to ISO 9001:2015 implementation
- Know the characteristics of a QMS
- Understand the purpose QMS and explain the framework relevant to QMS
- Understand the New Quality Management Principles
Who should attend:
- Managers
- Executives / Officers / Supervisors / Managers / C-Level Executives
- Internal Auditors
- Government Officers
- Consultants
- CIDB Contractors
What you will learn:
- Knowledge of High-Level Structure (HLS)
- Understanding the Quality Management System
- Overview of individual clauses of ISO 9001:2015
Duration
1 day
Interpretation & Implementation
Course Description:
This 2-day training course is designed to provide participants with a comprehensive
understanding of the ISO 9001:2015 standard and its practical implementation in
various organizational settings. The course covers key concepts, requirements, and best
practices for quality management systems, equipping attendees with the knowledge
and skills necessary to interpret and effectively implement ISO 9001.
Benefits:
- Gain a thorough understanding of ISO 9001:2015 and its significance in quality
management. - Learn practical strategies for successful ISO 9001 implementation.
- Enhance organizational efficiency and effectiveness through improved quality
management practices. - Strengthen compliance with international quality standards, fostering customer
confidence. - Develop skills to lead and contribute to the successful certification process.
Upon completion of the course, participants will be able to:
- Acquire an in-depth knowledge of the ISO 9001:2015 standard, including its structure, requirements, and principles.
- Learn practical approaches and strategies for effectively implementing ISO 9001 within organization.
- Develop the ability to create and maintain necessary documentation to meet ISO 9001 requirements.
Who should attend:
- Quality Managers and Directors
- Process Owners and Managers
- Internal Auditors
- Quality Assurance Professionals
- Operations Managers
- Those responsible for implementing and maintaining a quality management system
What you will learn:
- Knowledge of High-Level Structure (HLS)
- Understanding the Quality Management System
- Overview of individual clauses of ISO 9001:2015
Duration
2 days
Internal Auditor
Course Description:
This course aims to train participants on effective approaches for auditing a Quality Management System (QMS). It designed to train competent internal auditors who will guide and support an organisation in its ISO 9001:2015 standards compliance journey.
Benefits:
- Participants will acquire the necessary skills and knowledge to conduct quality audits at their workplace and prepare audit reports.
Upon completion of the course, participants will be able to:
- Know the fundamentals of Quality Management System evaluation using ISO 9001:2015 requirements
- Prepare for conducting an audit
- Know the processes involved in conducting audits
- Write performance evaluation reports
Who should attend:
- Managers
- Executives / Officers / Supervisors / Managers/ C-Level Executives
- Internal Auditors
- Government Officers
- Consultants
- CIDB Contractors
What you will learn:
- Knowledge of High-Level Structure
- Overview of Quality Management System
- Planning for audit follow-up activities
- Auditing skills
- Conducting audits
- Developing audit protocols
Duration
2 days
Auditor/Lead Auditor (Exemplar Global Certified)
Course Description:
This course aims to provide understanding of the principles and practices of Quality Management System (QMS) auditing and impart practical training on quality auditing skills. Organisations all over the world have realised the benefits of implementing and maintaining quality management systems based on the ISO 9001 series of standards to improve operational efficiency and effectiveness.
Benefits:
- Enhanced ability to identify the aims and benefits of an ISO 9001 audit
- Ability to interpret ISO 9001 requirements – principles, procedures and auditing techniques
Upon completion of the course, participants will be able to:
- Describe the purpose of a QMS
- Determine the principles of Quality Management
- Understand the purpose, content and inter-relationship between ISO 9000 and ISO 19011
- Interpret ISO requirements in the context of an audit
- Describe the roles and responsibilities of auditors and lead auditors.
- Plan and conduct an audit in accordance with ISO 19011
- Undertake audit reporting, including writing factual & value-added non-conformity reports
- Undertake audit follow up activities, including evaluating the effectiveness of corrective action/s
- Understand the roles of Accreditation and Certification Bodies
Who should attend:
- Managers
- Executive / Officers / Supervisors / Managers/ C-level Executives
- Internal Auditors
- Government Officers
- Consultants
- CIDB Contractors
What you will learn:
- Lead Auditor skills
- Planning and conducting QMS 9001:2015 audits
- Developing audit protocols
- Writing audit reports that precisely represent the audit findings
Duration
5 days
