ISO 21101:2014 Training Programmes

Awareness of Adventure Tourism Safety Management Systems ISO 21101:2014

Course Description:
This training course is designed for organisations who wish to understand the standards applicable and roles of an Adventure Tourism Safety Management System (ATSMS). The ISO 21101:2014 states that an adventure tourism organisation is responsible for the safety of its employees and adventure tourism participants who are exposed to hazards and risks at the adventure tourism site or arising from its’ activities. Adoption of an ATSMS enables an organisation to offer safe and healthy adventure tourism activities and environments – by putting in place preventive and protective measures to prevent injury, and continually improve its ATS performance.

Benefits:
  • Improved regulatory compliance
  • Reduction in the occurrences and costs of incidents
  • Reinforced leadership commitment to proactively improve OHS performance
  • Enhanced reputation and improved staff morale

Upon completion of the course, participants will be able to:
  • Promote awareness on the ISO 21101:2014 requirements among colleagues
  • Provide an understanding on ISO 21101:2014 framework
  • Understand the key benefits of implementing the ISO 21101:2014

Who should attend:
  • Executives / Officers / Supervisors / Personnel in tourism companies
  • Adventure tourism Operations and Safety Managers and Professionals
  • Tourism and leisure management students and lecturers
  • Tourism Consultants / Auditors
  • Occupational Health and Safety Professionals
  • Enforcement and Government Officers
  • Internal Auditors

What you will learn:
  • Knowledge of High-Level Structure (HLS)
  • Concept and elements of an ATS management system
  • Overview of individual clauses of the ISO 21101:2014 standard

Duration:
1 day

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ATSMS ISO 21101: 2014 Interpretation and Implementation

Course Description:
This training course will help tourism service providers develop the necessary understanding and expertise to support establishing, implementing, managing and maintaining an effective ATS management system. The ATSMS encourages providers to analyse their adventure tourism activities, understand participants’ requirements, define the processes that ensure safety, and keep these processes under control. With increased focus on tourism safety globally, this course prepares tourism providers to fulfil the need to provide an effective framework towards continual improvement in safety performance, contributing to the delivery of safe adventure tourism activities.

NIOSHCert is currently the sole provider of this training course in Malaysia.

Benefits:
  • Ability (for the tourism provider) to internally implement and maintain an effective ATSMS, including introducing more robust ATS processes and controls, greater engagement and easier integration
  • Enhanced ability to determine ATS risks and opportunities associated with adventure tourism activities, and measures needed to eliminate or mitigate their potential effects (operational controls)

Upon completion of the course, participants will be able to:
  • Understand the requirements of ISO 21101:2014, identify and assess risks and opportunities on day-to day basis
  • Identify system elements and activities that are effective for managing ATS risks and opportunities, which provide a basis for continuous improvements
  • Apply professional management principles and techniques to design, develop and implement comprehensive ATS management system

Who should attend:
  • Executives / Officers / Supervisors / Personnel in tourism companies
  • Adventure tourism Operations and Safety Managers and Professionals
  • Tourism and leisure management students and lecturers
  • Tourism Consultants / Auditors
  • Occupational Health and Safety Professionals
  • Enforcement and Government Officers
  • Internal Auditors

What you will learn:
  • Knowledge of High-Level Structure (HLS)
  • Overview of ATS Management System
  • Explore the intent and interpretations of the individual clauses of ISO 21101:2014

Duration:
2 days

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ATSMS ISO 21101: 2014 Internal Auditor Training

Course Description:
This course aims to educate participants on effective approaches for auditing Adventure Tourism Safety Management Systems (ATSMS).

Benefits:
  • Enhanced organisational skills and knowledge to internally conduct effective safety audits at workplaces and adventure tourism sites, and prepare audit reports

Upon completion of the course, participants will be able to:
  • Understand the fundamentals and requirements of ISO 21101:2014 ATSMS
  • Plan for, and conduct, an effective audit
  • Write a performance evaluation report

Who should attend:
  • Executives / Officers / Supervisors / Personnel in tourism companies
  • Adventure tourism Operations and Safety Managers and Professionals
  • Tourism and leisure management
    students and lecturers
  • Tourism Consultants / Auditors
  • Occupational Health and Safety Professionals
  • Enforcement and Government Officers
  • Internal Auditors

What you will learn:
  • Knowledge of High-Level Structure
  • Overview of ATS Management System
  • Auditing skills
  • How to conduct an audit
  • How to develop audit protocols
  • Planning of audit follow-up activities

Duration:
2 days

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Adventure Tourism Safety Management Systems ISO 21101:2014 Lead Auditor/Auditor Training

Course Description:
This training course looks at the auditing skills needed to assess the requirements of ISO 21101:2014 standard for Adventure Tourism Safety Management Systems (ATSMS). It explores the necessary expertise for performing an ATSMS audit by applying widely recognised audit principles, procedures and techniques. This practical-based training will enable participants to master audit techniques and become competent in managing audit programmes, teams, as well as communication with customers and conflict resolution.

Benefits:
  • Enhanced operational and theoretical knowledge of the ISO 21101:2014 ATSMS standard
  • Ability to interpret the ISO 21101:2014 requirements – auditing principles, procedures and techniques
  • Enhanced ability to lead and conduct ATS audits

Upon completion of the course, participants will be able to:
  • Identify the aims and benefits of an ISO 21101:2014 audit
  • Lead and conduct ATS audits
  • Prepare effective performance evaluation reports

Who should attend:
  • Executives / Officers / Supervisors / Personnel in tourism companies
  • Adventure tourism Operations and Safety Managers and Professionals
  • Tourism and leisure management
    students and lecturers
  • Tourism Consultants / Auditors
  • Occupational Health and Safety Professionals
  • Enforcement and Government Officers
  • Internal Auditors

What you will learn:
  • Lead Auditor skills
  • How to develop audit protocols
  • How to plan and conduct effective ATSMS ISO 21101:2014 audits
  • How to prepare audit reports that accurately represent audit findings

Duration:
5 days

Register Online